Privacy Policy

1. Introduction

Welcome to My Property Selling Expert (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.mypropertysellingexpert.co.uk (the “Website”) or use our services. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

If you do not agree with the terms of this policy, please do not access or use our website.

2. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

2.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (if applicable)
  • Any other information you provide when creating an account, submitting inquiries, or interacting with the Website

2.2 Non-Personal Information

Non-personal information is data that cannot be used to identify you. We may collect non-personal information automatically when you visit our website, including but not limited to:

  • Browser type and version
  • IP address
  • Device type
  • Referring/exit pages
  • Date and time of access
  • Pages viewed and interactions on the Website

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. This helps us understand user behaviour, personalise your experience, and improve the functionality of our Website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

  • To deliver the services or products you request
  • To process transactions and send you related information, such as confirmations and receipts
  • To improve our website’s functionality and user experience

3.2 To Communicate with You

  • To send you updates, marketing communications, newsletters, or other promotional materials (if you opt-in)
  • To respond to your inquiries and provide customer support

3.3 To Ensure Website Security and Integrity

  • To monitor and analyse trends, usage, and activities on the Website
  • To protect the security and integrity of our website, servers, and systems

3.4 To Comply with Legal Obligations

  • To comply with applicable laws, regulations, legal processes, or governmental requests
  • To enforce our Terms and Conditions and other policies

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, or analytics companies. These service providers are required to protect your information and only use it for the purposes for which it was provided.

4.2 Legal Compliance and Protection

We may disclose your information if we believe it is necessary to:

  • Comply with legal obligations or respond to lawful requests by public authorities
  • Protect our rights, privacy, safety, or property, or that of our users or the public
  • Enforce our Terms and Conditions

4.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if your information becomes subject to a different privacy policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
  • Right to Erasure: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Object or Restrict Processing: You may have the right to object to or restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@mypse.co.uk. We may request certain information to verify your identity before processing your request.

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your personal information is no longer needed, we will delete or anonymise it in a secure manner.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

10. International Data Transfers

If you are accessing our website from outside the United Kingdom, your information may be transferred to, processed, and stored in countries where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your information to the United Kingdom and any other countries where we or our service providers operate.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

My Property Selling Expert
Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ
0800 283 5001
info@mypse.co.uk

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.